How To Add Or Update Roads On Google Maps

Nov 10, 2020

This is the "after" version of our work with the Kensington community. View the full case study here.

More than 1 billion people use Google Maps each month. The most popular map and direction app is trusted for its updated roads, helpful filters, and reliable data (check out this example of the COVID-19 layer). If your business or home isn't on Google Maps, you may understand the challenges this presents. Out of date or missing roads cause problems for deliveries, emergency vehicles, directions/navigation, and much more. But don't worry: we have good news! You have several options for getting your road updated on Google Maps.

Option 1: Follow Google's Step-by-Step Instructions

Google does a great job documenting many of its public services, and this includes updating outdated or missing roads on Google Maps. According to Google's support article, you can manually update roads using your desktop computer or Android device following the steps below. The update option is not yet available for iOS devices. 


  1. On your computer, open Google Maps.
  2. Click Menu Menu.
  3. At the bottom, click Send feedback.
  4. Click Missing road.
  5. Click the map where the missing road should be.
  6. Add the name of the road and any additional information.
  7. Click Submit.


Important: Make sure you have the latest version of the Google Maps app.​

  1. On your Android phone or tablet, open the Google Maps app Maps.
  2. Tap your profile picture or initial Account Circle and then Help & Feedback and then Send Feedback.
  3. Select the affected road.
  4. From the list that appears at the bottom, tap the place or road you want to fix.
  5. Follow onscreen instructions to send your feedback.

The limitations to this method is that you are put into a service queue with Google, and it's not guaranteed that they see your request, consider it legitimate, and make the update on your behalf. After all, Google's aim is to provide accurate and reliable data, so submissions are taken seriously! 

See the full case study of Advanced Online Insight's work with HOMEARAMA Kensington here.

Option 2: Use the Google Street View App

In December 2020, Google released an app that enables individuals to take their own images and add them to Street View. It does not require any specific equipment other than the app, which is currently only available for Android devices.

You can learn more about user-generated content for Street View in our article "You Have the Power of Street View."

Option 3: Become a Google Maps Partner

If the manual option doesn't fit your needs or solve the issue, another option is to take the steps to become a Google Maps Partner. Google offers partnerships with companies and individuals to better serve the needs of its Google Maps clients. Through a partnership, you can better understand the Google Maps API, prepare for spikes in data consumption, learn how to leverage Google Maps for businesses, get more direct support for technical issues, and receive updates about the Google Maps platform before they're launched. 

Of course, the catch to this option is that you have to become a Google Maps partner! This means you'll have to apply, be considered qualified, and receive approval to move forward as a Google partner. If you reach this point, you will be considered an official partner and can leverage this step for your business by serving others.

See the full case study of Advanced Online Insight's work with HOMEARAMA Kensington here.

Option 4: Go the Easy Way and Work with Advanced Online Insights

And finally, the step that solves your Google Maps problems with ease! Simply partner with Advanced Online Insights, and we will take care of everything for you. Our services, including Street View on Demand, Virtual Tours, and custom work, make it very easy for individuals and businesses to add or update Google Maps data and information. 

We work hard to keep our services flexible, affordable, and delivered quickly. We've helped hundreds of businesses add thousands of roads to Google Maps, and most updates are live on Google Maps within days of when our team submits the data to Google. Over the past several years, the Advanced Online Insights team has become experts on the Google Maps platform. In addition, owner Joseph Danzer is currently Google’s top-performing photographer in Cincinnati and has been annually recognized as a national top performer for Google from 2014-2019. Joe is a Google Certified Photographer and a Google City Ambassador, under which he has maintained the position of the top verifier, one of the highest honors, since the Google My Business Program started in 2014.

All of this means that we get top support when issues arise (which is rare), and we have advanced training and knowledge of the platforms to better serve our customers.

If you're ready to make an update to Google Maps, contact us! We are headquartered in Cincinnati, OH, but travel across the country and the world to share our expertise with people like you. Whether it's for individual or business purposes, Advanced Online Insights can help. Learn more about our Street View on Demand program or contact to get in touch with our team today.

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